Appliance Service Technician
Company: CSC Serviceworks
Location: Bedford
Posted on: October 26, 2024
Job Description:
The CSC ServiceWorks Story: We're the leading provider of
commercial laundry services, consumer services technology, and
air-vending and EV solutions throughout the United States and
Canada. Our Best-in-Class team of 2,500 dedicated professionals'
benefit from work that's steady (but never boring), time to enjoy
what matters, appreciation and rewards in return for hard work and
accountability, and support in growing a fulfilling career.
Overview: Are you a problem-solver who loves to be out in the
field? Our Appliance Techs provide mechanical repairs to washers
and dryers at customer and client locations within their assigned
region. Appliance Technicians keep our machines running smoothly to
meet customer expectations or the need for repeated service needs.
The ideal candidate is someone who enjoys working independently and
has a very strong mechanical aptitude. Key Responsibilities: FULL
TIME - MON THRU FRI - COMPANY VAN PROVIDED
- Service and Repair : Perform diagnosis, troubleshooting, and
repair of appliances such as washing machines, dryers, and
air-vending machines. Ensure that all repairs are carried out
efficiently and in accordance with manufacturer guidelines and
safety standards.
- Maintenance : Conduct routine maintenance and preventative
services on appliances to ensure optimal performance and extend
their lifespan. This includes cleaning, lubricating, replacing
worn-out parts, and adjusting settings as necessary.
- Customer Service : Interact with customers in a professional
and friendly manner, addressing their concerns and providing
accurate information regarding the repair or maintenance process.
Offer advice and recommendations on appliance usage, care, and
maintenance to prevent future issues.
- Documentation : Maintain detailed records of service calls,
repairs performed, parts used, and any other relevant information.
Prepare service reports and update the internal database with
accurate and up-to-date information.
- Parts and Inventory Management : Monitor and manage inventory
levels of spare parts and tools. Order necessary parts and
equipment to ensure the availability of required resources for
efficient repairs and maintenance.
- Safety Compliance : Adhere to all safety protocols and
guidelines while working with electrical systems and appliances.
Ensure personal safety and the safety of customers' property during
service calls. Benefits & Perks:
- Work Life Balance!
- 75% Employer Contribution to Medical, Dental, and Vision
insurance
- Health Savings Account with Employer Contribution
- Year-round Work & Paid Training
- Company Paid Life, Short-term, and Long-term Disability
Insurance
- 401k with generous Company Match
- Paid Time Off (PTO) & Holiday Pay
- Flexible Spending & Health Savings Account
- Employee Discounts: Travel, Theme Parks, Home & Auto Insurance
and more!
- Education Reimbursement Program
- Paid employee Referral program
- Company Vehicle Schedule: Monday to Friday 7:00 am to 4:00 pm
What we're looking for:
- Valid Driver's License
- Ability to pass pre-employment screening
- Previous experience in appliance repair or a related field
(example: pool technician) is preferred.
- Good interpersonal and communication skills to interact with
customers effectively.
- Ability to work independently and manage time efficiently.
- Physical stamina and dexterity to handle and maneuver heavy
appliances.
- Basic computer skills for documentation and communication
purposes.
- Must be able to lift up to 75 pounds and will frequently work
in a variety of environmental conditions (both weather and
non-weather related) Visit our Careers Website at to learn more
about our available opportunities and the benefits of working for
CSC ServiceWorks. CSC ServiceWorks is an equal opportunity
employer. Qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, sexual orientation, gender identity, disability or
protected veteran status.
Keywords: CSC Serviceworks, Woonsocket , Appliance Service Technician, Engineering , Bedford, Rhode Island
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